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Manpower Contingent and Permanent Staffing Solutions

Client Successes

SUCCESS STORY

Appraisal Management Company

At start up, the [appraisal] company needed to quickly staff its contact center with qualified representatives who could take incoming orders for appraisals and answer service questions. The company chose Manpower for its proprietary contact center assessments, which simulate actual work in the contact center environment.

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SUCCESS STORY

A Cell Phone Logistics Company

The logistics company wanted to expand its workforce, but faced recruiting challenges and high turnover. Manpower designed an end-to-end staffing program focused on recruiting and preparing qualified associates for the highly detailed work.

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SUCCESS STORY

Global Conferencing Solutions Company

The company’s workload was variable, and at times, heavy. With three contact centers across the United States, staffing became a significant challenge. The conferencing company gained both staffing flexibility and highly consistent service with Manpower’s multi-state staffing solution.

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SUCCESS STORY

First Co.

First Co.’s production and distribution is centralized in Dallas, Texas, in facilities occupying more than 600,000 square feet. The company's rapid growth created a heavy workload at a time of low unemployment in the area. The company was not able to fill its 200 new manufacturing and warehouse positions. Manpower realized that many of First Co.’s supervisors were bilingual, opening up a new recruiting avenue for us—the city’s Spanish-speaking community.

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SUCCESS STORY

Fortune 50 Outsourcing Services Provider

One of the world’s largest outsourcing services firms won an opportunity to build a new contact center for a high tech, high profile client. The firm needed a staffing partner to launch and co-manage the new call center. To launch the center in time for peak retail season, Manpower hired 480 customer service representatives in just five weeks.

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SUCCESS STORY

Raleigh-Durham International Airport

The RDU Airport Authority had used temporary agencies to staff the Ground Transportation Program 24 hours a day, seven days a week. However, staff turnover was high, and the Authority changed agencies four times in six years. Manpower analyzed the staffing situation, and recommended client site management and associate training in order to reduce turnover.

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SUCCESS STORY

Schott Solar

Schott Solar’s New Mexico plant would be the first to make products for both single-building green energy programs and utility-scale solar power plants. Schott planned to rely on a local staffing partner for workforce start up. Manpower recruited, assessed and placed 200 production technicians, engineers and administrative associates, freeing Schott’s human resources staff to focus on employee benefits, operations startup, government incentives and retention.

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SUCCESS STORY

A Global Tire Manufacturer

At one brand-name tire manufacturer, production ramps up and down with variable consumer demand for tires. The company looked to temporary staffing as a strategy for building workforce flexibility and protecting its permanent staff from the fluctuations. For more than a decade, Manpower and the manufacturer have partnered on a comprehensive contingent workforce program driven by Manpower’s client site management.

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