Case Study: Leader Development
Case Study: Leader Development
Business Challenge: How do we improve the way our leadership teams work together globally?
With 34,000 employees spread across 30 countries and four continents, this worldwide printing/document management solutions company wanted to institute a “one team” approach across all borders. To accomplish this, the company realised it needed to align the diverse leadership population with the core values of the organisation. Right Management was hired to help create a leadership team development process, with a new Leadership Model as its nucleus. We instituted a 360-degree feedback process that enabled individuals to describe themselves as leaders and better understand the way they interact with one another. Next, we facilitated team sessions in 50 locations across Europe, North America, Asia-Pacific, and Latin America. The process culminated with the creation of personal development plans for each leader and action plans for the team. The top 40 leaders also received leadership coaching. Initial results from this ongoing process include an enormous improvement in awareness, more positive attitudes towards personal leadership development, and real changes in leadership behaviour and authenticity.