Skip to main content

Case Studies

Case Study: Workforce Transition and Outplacement

Case Study: Workforce Transition and Outplacement

Business Challenge: How do we increase retention, improve employee engagement, and help your workforce effectively manage their careers?

A global consumer goods company was experiencing growing retention problems in one of its largest divisions – primarily among those employees who had been in the same role for approximately two years. Recent downsizing at the top and bottom levels of the organization had resulted in an unprecedented increase in lateral movement across the company, and an internal survey showed continuing low employee engagement scores.

The client wanted Right Management to help create an organizational shift that would motivate employees to become more proactive and successful in managing their own careers. The goal was to increase employee engagement and retention throughout the division. Right Management delivered a branded version of its Right Career Edge™ career management program. Known as Signature, the program features three components: online assessments, a facilitated workshop, and individual one-on-one coaching.

To date, Signature has been implemented division-wide to several hundred employees in North America, the U.K., Switzerland, and China. The client has reported that attrition rates of those who attend Signature is less than half of the company’s average, yielding a rate of return on investment in excess of 300%.