Client:

Finance/Real estate investment firm (S&P 500 company; largest publicly traded owner, operator, and developer of multi-family housing in the U.S.)

Situation:

During the client’s roll-out of a new succession management process, the executive team expressed interest in working with leadership coaches as part of their effort to gain momentum toward achieving a new strategic direction.

Right Management’s previous work with the client in the area of employee engagement had exceeded the client’s expectations and led to discussions about Right Management’s extensive coaching capabilities. The client needed a partner that could help leverage internal resources and provide an organizational change intervention rather than a series of isolated interventions.

Results:

The CFO has been promoted to the vacated CEO position.

One of the executives being coached, who was initially skeptical of the process, has estimated the value of this engagement to the company, using a business-case analysis, to be $1 million.

Reports from the Coaching Management System (CMS) indicate that 81% believe that “the coaching process helps a person become a more effective leader.”

The client’s share price has increased by 39% in the past twelve months.